after-sales service

Our after-sales team has multi-language translation capabilities, including technical engineers, sales staff and company owners, to ensure efficient after-sales support at home and abroad. At the same time, we offer a one-year warranty to provide longer-lasting protection for your equipment and keep you worry-free.

Each stage of the installation and commissioning process will be recorded on detailed video so you can view it anytime, anywhere. This way you can rest assured that you will be able to understand the entire installation and commissioning process without having to visit the site in person.

Our online after-sales team works efficiently together to quickly identify problems and provide solutions through remote assistance and communication. Whether you need to find a spare part in your neighborhood or have it sent out synchronously from the factory, we respond promptly to ensure that your equipment is back up and running as soon as possible.

Where necessary, we will immediately dispatch a professional technical engineer to the site to solve your problem as quickly as possible and ensure that your equipment is back up and running as soon as possible. This will minimize the downtime caused by faults and ensure smooth production.